Raz Levi

At Umbrella, I provide technical support and collaborate on FinOps processes, helping bridge technical details with business goals in cloud environments such as AWS, Azure, and GCP. My role focuses on supporting our customer base and ensuring smooth, efficient operations.

Previously, as a Support Specialist at Qwilt, I managed complex Linux-based issues using tools like Grafana, Coralogix, and Zendesk, contributing to high customer satisfaction and operational reliability. Before transitioning to tech, I served as COO at Faith Jewelry, where I led inventory and order management, production oversight, global shipping, and sales strategy execution across multiple factories.

This diverse background demonstrates my adaptability and strength in problem-solving, cross-team collaboration, and optimizing processes - whether in traditional operations or cloud-based technical environments.

At Umbrella, I provide technical support and collaborate on FinOps processes, helping bridge technical details with business goals in cloud environments such as AWS, Azure, and GCP. My role focuses on supporting our customer base and ensuring smooth, efficient operations.

Previously, as a Support Specialist at Qwilt, I managed complex Linux-based issues using tools like Grafana, Coralogix, and Zendesk, contributing to high customer satisfaction and operational reliability. Before transitioning to tech, I served as COO at Faith Jewelry, where I led inventory and order management, production oversight, global shipping, and sales strategy execution across multiple factories.

This diverse background demonstrates my adaptability and strength in problem-solving, cross-team collaboration, and optimizing processes - whether in traditional operations or cloud-based technical environments.

The Open University of IsraelThe Open University of Israel
Industrial Engineering and Management

Completed over 50 credit points in courses including Operations Management, Organizational Behavior, Accounting, and Statistical Analysis.