beBee background
Professionals
>
Tel Aviv
Viki Dubitska

Viki Dubitska

International Sales / Account manager / CSM

Sales

Tel Aviv, תל אביב

Social

Social Networks

About Viki Dubitska:

Vast experience in international sales,  accounts management, customer success, consulting, and customer support. 

Passionate about getting a CSM or Enterprise Account Manager role in a SaaS company to focus on revenue growth, and building a meaningful customer relationship that drives renewal, upsells, and added value to the customer. 

Experience

Account Manager (International Business)

LADOGA Group (Beverage Industry), Russia, Czech Republic, France (2011- current)

  • responsible for onboarding and ensuring the overall positive experience of over 50 major B2B clients across markets, negotiations with key stakeholders: US, China, South Korea, EU, and CIS countries.
  • The focal point of contact for 25+ accounts personally referred to the company, with over €1.5M ARR. Established trusted advisor relationships and a high retention rate. 
  • Developed and implemented strategic solutions to improve CLV, retention, and to generate sales growth.
  • created customer success plans, defined new roadmaps, and upsell incentives. 
  • Participated in new product development, and challenged PM, R&D, Marketing, and Design team to provide more value to Customers. 
  • Cross-functional work: Production, Logistics, Legal teams.
  • Organized and participated as an exhibitor in numerous international Trade Shows in China, HK, South Korea, Europe

Export Project Manager (2008-2010)

Riccioni LLC (Fashion Industry), Russia

  • developed and managed a new project - the fashion brand "ELISIR" was created and launched in international markets (US, Italy, France, Japan)
  • market & competitor analysis, route-to-the-market
  • negotiations with decision-makers in Global retail accounts
  • fostered strong relationships and customer engagement to ensure successful launch and market penetration
  • sales and post-sales processes.
  • implemented promotion programs to drive brand awareness

Accounts and Customer Relationship Manager (2005-2008)

International B2B Projects with a focus on proactive account management and customer support throughout the customer life cycle.

  • JSC VEDA | Sales of alcoholic beverages in international markets. CIS, Germany, Israel, Mexico
  • CHEMITECH Ltd | Import of professional cleaning equipment, export of professional cleaners & disinfectants. Denmark, CIS
  • SKRAP-SPB | Import from PRC& HK, over 1000sku

Chief Financial Manager, International Business (1995-2000)

UKRSOTSBANK (Banking &Finance), Ukraine

Onboarded and proactively led at once over 30 large enterprise clients. Provided financial advice and upsells to clients to effectively grow and develop their businesses. Organized training and seminars.

Education

B.A. Foreign Languages |Donetsk State University - Ukraine (1990-1995)
B.A. Banking |NCT Bank Personnel - Ukraine (1997-1999)

Customer Success B2B SaaS Course (2022)

Jolt, Enter-CS Israel

Trainee: International Business Management (1997)

Deutsche Bank AG Training Center - Germany

Courses: International Business & Finance (1996-1999)

US Agency For International Development, KPMG

Professionals in the same Sales sector as Viki Dubitska

Professionals from different sectors near Tel Aviv, תל אביב

Jobs near Tel Aviv, תל אביב

  • Customer Success Manager

    1 month ago

    Similarweb Tel Aviv-Yafo, Tel Aviv District

    We are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas. We're looking for an Enterp ...

  • Head of Strategic Customer Success

    1 week ago

    Gett Tel Aviv

    Lead and manage the company's Strategic/Key Accounts department to maximize mutual business value and revenue growth. · ...

  • Billing & Collection specialist

    6 days ago

    ThetaRay Hod HaSharon

    This role is a 60% part-time position requiring on-site presence three days per week. As a Billing & Collection specialist, you will play a key role in supporting the company's revenue operations and ensuring the accuracy and timeliness of all billing and collections activities. ...

See jobs in Tel Aviv, תל אביב