Customer Support Engineer (BB-7A7FA)

Found in: Neuvoo IL


Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.


The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

In one sentence

KLA is looking for a Customer Support Engineer to join our team.

KLA is a US-based leading-edge technology company that manufactures and supports multi-disciplinary systems in a cleanroom environment. This high-tech company offers dynamic challenges and working with extraordinary teams to maintain state-of-the-art analytical systems comprised of optics, robotics, lasers, image processing, mechanics, pneumatics, and networking.

What your job will look like

  • Customer service activities including troubleshooting, intense problem solving, maintaining and repairing of complex equipment in multiple disciplines at the customer facility in Kiryat Gat

  • Represents the company to the customer and assumes accountability for customer satisfaction with service

  • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time

  • What you will need to succeed

  • Bachelor's Level Degree or Practical Engineer degree

  • 2-4 years of experience in multisystem maintenance

  • Position require teamwork as well as independent learning, excellent analytical skills, communication in Hebrew and English, overseas training, flexibility and working weekends.

    Candidate must have exceptional technical skills, interpersonal relations, and be a self-motivated and success-driven team player.

    Adaptability, Collaborates, Communication, Customer Focus, Decision Quality, Drives Results, Innovation, KLA Values, Problem Solving, Work Processes

    calendar_today13 hours ago

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