About The Position
As an Information Systems Analyst/ Salesforce Administrator you will have the opportunity to join a high-performing Global Information Systems team. You will be providing solutions on the Salesforce platform and other related platforms for the business in the world of: Sales, Salesforce Sales Cloud, Salesforce CPQ, and more! You will also provide day-to-day support assisting the users to maximize value from the systems.
Responsibilities & Scope of Role: Support the daily activity of the users as well as handling support ticket with high importance to SLA management. Support future deployments, document changes and processes, provide training and assisting in testing solutions on Salesforce platform with the users in all departments The role will have responsibility for: evaluating, customizing and implementing solutions and processes. You will gather requirements as well as serve as a focal point for consolidating requests and needs form different parts in the organization Design and document solutions and execute within time and budget. Lead system changes and deployment of new requests and fixes. Provide documents release features, changes and enhancements.
Requirements 1 + years of Salesforce implementation/Salesforce Administrator experience in designing Salesforce based solutions including cross- department processes Experience with Salesforce Lightning, and Opportunity management process Experience in Salesforce CPQ - preferred, not required B.Sc. degree specializing in Information system or equivalent. Able to create documentation of requirements, business\technical design and test plans
Personal Characteristics Fast learner: you hit the ground running, and you are able to keep up to date with, the fast-growing and constantly evolving global business operations. People person & team oriented: you enjoy collaborating with team members, and, welcome the opportunity to interact with all levels of the organization. Multi-tasker: you are energized by shifting priorities; engaging multiple projects at once (no problem) without compromising details Creative: Out of the box thinking and demonstrated ability to come up with creative solutions Autonomous: you are independent and don't mind working independently from time to time Effective verbal & written communicator Detail Oriented: Detailed oriented with ability to perform and maintain system configurations. Service Oriented: You understand high importance of working with variety of customers worldwide. Jet Setter: this position requires international travel quarterly per year