Highcon

Service Operation Coordinator (BB-44979)

Found in: Neuvoo IL

Description:

Description

Highcon is looking for a Service Operations Coordinator to support the Global service team, providing end-to-end logistics, processes, and parts planning support.

Responsibilities

- Responsibility for all ordering and logistic aspects of the global service team and customer orders, including follow-up and coordination internally
- Customer-facing externally, order confirmations and point of contact for customers
- Service Contracts and service activities quotes and pricing
- Services Data management in ERP (Priority) as well as in CRM (Salesforce)
- Planning and maintaining stock level of service parts in several regional hubs

Requirements

- Degree in Industrial Engineering or equivalent- must
- 1-2 years’ experience in Operations department in a global company
- Experience in ERP Priority and in CRM Salesforce – advantage
- Appreciation of data integrity as well as analytical skills and data-driven decisions
- Strong written and verbal communication skills in English - must
- Excellent social skills and service orientation
- Ability to work in flexible time zones at times (America, Asia) Role

calendar_today8 hours ago

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