Skybox Security is seeking a highly motivated hands-on Senior Java software engineer to join the Skybox R&D QED group. The QED Group is responsible for resolving customer critical problems for the Skybox server platform, web services, and network devices connectors while ensuring customer satisfaction is achieved.
Responsibilities: Perform in-depth troubleshooting including debugging through the product code level as well as reading product logs and dumps to identify and resolve complex R&D bugs that were escalated by Skybox customers. Provide a quick and professional solution for critical problems and to participate in the development of new serviceability features. Responsible for liaison between customer care, R&D, Product Management, and other Business units. Maintain a low rate of escalations to other R&D teams. Assemble technical articles and troubleshooting procedures to be used by customer care teams.
Desired Skills and Experience
Requirements : S. in Computer Science 5+ years’ experience in similar technical and/or development position At least 3 years of practical experience in Java Experience working with the following technologies: Web Services and REST API JBoss and SpringBoot SQL, JDBC & Hibernate Familiarity with Network architecture and security (routers, firewalls, switches). Ability to comply with tight deadlines. Multi-tasking, self-learning, highly motivated, team player with good interpersonal skills
Advantage Skills Experience with Python coding – Big advantage Knowledge of Checkpoint, Cisco, Palo Alto, Juniper, FortiGate, or any other leading network security vendors Knowledge of Linux/UNIX operating systems Excellent troubleshooting and problem-solving skills, initiative, out of the box thinking. Customer-facing communication skills (verbal and written) Ability to understand flows and provide creative technical solutions.