Crossix is a health-focused technology company dedicated to advancing healthcare marketing with analytics and innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Crossix, a Veeva Company, provides our clients with insights to help make strategic business decisions and drive improved patient outcomes. Crossix knows that our employees are integral to our success, which is why we have created an inclusive culture where everyone can thrive. Along with competitive salaries and benefits, we invest in opportunities for career growth, and provide other perks such as fitness allowances and professional development. Crossix is headquartered in New York with growing offices in Kiryat Ono, Israel and Minsk, Belarus.
What You'll Do Actively monitor our growing list of applications, proactive communication on services health, impacts, escalations, and other critical analysis. Play an active part in the constant process of improving the availability and performance of our solutions. Work closely with the Service delivery team, the Production team and the Devops team. Be the first responder to any incident, drive to resolve ongoing issues, and communicate them to the relevant teams and document them.
What You've Done Worked in an evening\night shift, Monday to Friday (Including holidays) NOC or similar role in a software company or enterprise companies with complex application sets. Handled ongoing incidents, including the ability to communicate appropriate detail to all levels Strong analytical skills, high sense of responsibility, proven functional and technical analysis skills, and thrive under pressure. Assertive and confident, fast learner, and comfortable working in a fast-paced environment Comfortable speaking and writing in English (intermediate/advanced preferred)
Nice To Have Basic knowledge in Linux, Bash, and SQL
Perks & Benefits Flexible PTO Allocations for continuous learning & development Health & wellness programs
If this role and our exciting company culture seem appealing to you, please apply! We want to continue to grow our diverse team of hardworking and humble people who are passionate about their work. We hope that’s you!