Zerto

Salesforce Business Analyst (BB-DF5F5)

Found in: Neuvoo IL

Description:

Description

Why Zerto?
Zerto has a vision to create a world of uninterrupted technology where our customers can thrive without downtime or disruptions. But what sets Zerto apart is our commitment to collaboration and trust, and these values are lived out every day by the amazing and down to earth individuals that make up the Zerto team all over the world.At Zerto, everyone’s voice is not only heard, but belongs in the conversation. We are passionate about sharing knowledge and working together to overcome exciting technological challenges to deliver the best product to our customers.We are one team invested in each other and working together toward the company’s vision, always remembering to enjoy the journey.Zerto isn’t just a great place to work, but a community of great people to do great work with. Resilient. Ready. ONE Zerto.

About You

You love gaining a deep understanding of the business and its challenges you are trying to solve. You look for the true causes and goals when faced with a problem and design holistic long-term solutions. You build strong relationships with your business partners and enjoy being in the driver seat of medium and large projects.

You are passionate about using your solid Salesforce knowledge to come up with creative solutions that are high quality and scalable while avoiding over-customization/ development.

You are looking for an opportunity where you can continue to grow and play a big role in the success of the business and are a strong contributor while enjoying working as part of a team.

What You’ll Be Doing:

  • Build strong relationships with business partners, learn and understand the challenges your focus business units face and become the Salesforce subject matter expert for your area. Have your finger on the pulse of the true needs of the organization.
  • Meet with stakeholders to learn about the challenges they face today, solicit requirements and document them.
  • In collaboration with our development team, design scalable solutions which will increase efficiency, productivity and automation where appropriate allowing our systems to support the company’s rapid growth. Evaluate 3rd party applications where needed and provide guidance on best practices to avoid over-customization/ development where not required.
  • Support users with their problems by solving bugs or improving system logic.
  • Hands on implementation of any Salesforce configuration changes including: Workflows, Process builder, validation rules, Visual flow, roles and permissions, custom objects and fields, page layouts
  • Help bridge the gap between the business and development team
  • What you’ll Bring:

  • 2 year of hands-on Salesforce admin experience working on multiple medium and larger projects
  • Must have expertise and strong knowledge in standard Salesforce configuration and management: Workflows, Process builder, validation rules, Visual flow, roles and permissions, custom objects and fields, page layouts, user management
  • Curiosity and skills to debug and getting to the bottom of a problem and help resolve it with a solid long-term solution.
  • Experience soliciting and documenting clear requirements
  • In-depth knowledge of data loader (or similar) for data management
  • Team player - Works well within a team but is also able to work independently
  • Support users Incidents and requests
  • Project/Task management experience a plus. A natural internal drive to work towards milestones a must.
  • Excellent communication skills
  • Experience with interfaces and connected apps
  • Eager to learn technical content, tools, and solutions
  • Eager to learn and grow and stay abreast of latest Salesforce functionality/ releases
  • Excited to be part of a very fast moving, rapidly growing team and organization
  • Salesforce admin (or higher) certification preferred.
  • Agile Methodology experience is a PLUS
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